ID Portfolio
I create meaningful learning experiences that bridge the gap between people, process, and technology. With a foundation in customer service and claims operations, and a Master’s in Instructional Design and Technology in progress, I bring analytical skills, empathy, and creativity to every project. My mission is to design training that not only improves performance but also inspires confidence and connection.
What to Expect After a Workplace Injury in Connecticut
Target Audience: Operations professionals at the Connecticut Claim Center (CTCC), ranging from new hires to experienced staff, with varying levels of familiarity with Workers’ Compensation forms and processes.
Project Goal: Develop a professional, online training prototype to improve consistency and accuracy in handling Connecticut Workers’ Compensation Commission (WCC) forms, ensuring compliance and building staff confidence.
Learning Objectives: After viewing this training, CTCC operations professionals will be able to:
Identify key Connecticut WCC forms and their purposes
Apply form requirements accurately within claim workflows
Recognize the legal and compliance implications of errors when handling forms
Target Audience: Middle school educators and staff working with students ages 11–14, who often face unique developmental, social, and emotional challenges.
Project Goal: Equip educators with the knowledge and tools to recognize early signs of mental health concerns, reduce stigma, and create supportive learning environments that promote student well-being.
Learning Objectives: After viewing this training, middle school educators will be able to:
Identify common signs of mental health challenges in adolescents
Apply classroom strategies to reduce stigma and foster supportive discussions
Connect students and families with appropriate school- and community-based resources
Society Culture & Learning: Final Project Presentation
Target Audience: Injured workers (18+) in Connecticut
Project Goal: Educate injured workers about the claims process after an injury.
Learning Objectives: After viewing this training, injured workers in Connecticut will be able to:
Identify the first steps to take immediately after a workplace injury
Describe the process of seeing medical treatment and their right to choose a doctor
Complete and submit Form 30C to start a Workers’ Compensation claim with the Connecticut Workers’ Compensation Commission
Cognitive Science & Educational Design: Final Project Presentation
Producing Educational Video: Marketing Video
This project showcases a promotional video I created to highlight Hogan’s Cider Mill in Burlington, CT. My goal was to persuade viewers to visit the cider mill in the fall by capturing its charming atmosphere, scenic location, and variety of offerings.
Target Audience: Local community members, tourists, and cider enthusiasts looking for an authentic New England fall experience.
Project Goal: Produce a warm, engaging marketing video that positions Hogan’s Cider Mill as both a historic landmark and a seasonal destination for families and friends.
Objectives: After viewing this video, audiences will:
Recognize Hogan’s Cider Mill as a welcoming, family-friendly destination.
Discover its diverse offerings, including fresh-pressed cider, hard ciders, cider cocktails, and the on-site shop.
Feel inspired to visit and experience the history, flavors, and atmosphere.
My Role: I was solely responsible for every aspect of production, including planning, filming, editing, and graphic design. Using only an iPhone, I maximized creative camera techniques such as panning, dollying, and varied shot types (establishing shots, close-ups, and extreme close-ups) to create depth and movement. Careful location scouting and lighting adjustments helped overcome equipment limitations, resulting in an immersive final video that authentically captures the cider mill’s atmosphere.
Articulate Course - Introduction to Connecticut Workers’ Compensation State Forms.
This project was created for the Design of Interactive Educational Environments course I took in the summer of 2024: